NapsGear Questions and Answers
I've ordered a product that's not available anymore. What do I do?Ordered soma max 10 and now on the site is says coming soon.
How to I get my store credit?My order was seized. You gab me me s store credit. Have no info on how to use it
As stated on napsgear.org, store credit should be available in the checkout process. You may select or deselect it. To get more information about NapsGear products and services, please contact the company customer care team for assistance. You may reach out to them via the live chat or by submitting a ticket on the NapsGear Contact Us page.
How can I get my money back?I've just received an email from you saying that there was a little problem with my order and that it was canceled. I checked at your website and it said the name of the recipient was incorrect, which is a lie.
How are you going to pay me back then?
I'm beyond pissed off! First time I ordered from you and you're trying to still my money already, you scammers?
How can contact NapsGear customer service?
If you need any assistance, you can contact NapsGear Customer Support by submitting a ticket here https://www.napshelp.com/#. Please note that you should login or register to submit a ticket to NapsGear customer support team. Once logged in, click “view tickets”. You may need to additionally click view resolved tickets. If you need assistance accessing your tickets, please notify NapsGear Live Chat staff.
What's Naps Gear return policy?
According to Naps Gear Customer Support, you can’t return packages to Naps Gear. The NapsGear return address is left invalid to protect them from getting flagged. The company cannot accept returns, but they can review your case if an issue does arise from the delivered items. You can submit a ticket here https://www.napshelp.com/index.php?/Tickets/Submit.
What is NapsGear phone number?
If you need any assistance, you may contact NapsGear customer service by submitting a ticket with your question here https://www.napshelp.com. Please note that you should log in or register first to view and/or submit a ticket to the NapsGear customer support. Once logged in, click “view tickets”. You may need to additionally click view resolved tickets. If you need assistance accessing your tickets, please notify NapsGear Live Chat staff. They will gladly assist you.
Can I make a purches with a visa card and not through bitcoin?I would like to buy products from Alpha Pharm and would like to pay through visa card. Thanks.
According to Napsgeat FAQ, the company accepts only Western Union and MoneyGram payments. The company does not accept credit or debit cards as a method of payment.
How do I use the Zelle transaction.
I have a pending order, I’m using Zelle for payment, but I have to create You as a contact with US phone #....What do I do?
If you need any assistance with your order, you should try to reach out to NapsGear Customer Service and provide them with full details regarding your issue. You may try to contact them via their live chat or by submitting the ticket on the company website.